Create and restore file backups

Creating a Backup (less than 20,000 Files/Folders)

  • Login to cPanel
  • Click Backup Wizard
  • Click Backup
  • Click Home Directory
  • Click Home Directory again to start the download

Creating a Backup (more than 20,000 Files/Folders)

  • Login to cPanel
  • Click File Manager
  • Tick the box for Show Hidden Files/Folders (dotfiles)
  • Select Home Directory
  • Click Go
  • Highlight/Select public_html
  • In the toolbar at the top, click Compress
  • Select your compression format (recommended is Gzipped Tar)
  • Rename the destination file (eg. /backup_MMDDYYYY.tar.gz)
  • Click Compress and wait for success
  • Once completed, unselect public_html
  • Select/Highlight the new archive
  • In the toolbar at the top, Click Download

You should now be downloading your file backup for public_html, remain patient if you have a large diverse site.

Creating a Backup via FTP

  • Connect to your site via FTP
  • Download the public_html folder

Note: It is recommended to keep any/all backups on removable media such as a flash drive or CD and run them once per month for site file backups.

Restoring a Backup from Backup Wizard

  • Login to cPanel
  • Click Backup Wizard
  • Click Restore
  • Click Home Directory
  • Click Choose and find the file on your computer or removable media
  • Click Upload

Note: It is recommended to run a backup prior to restoration and it should be noted that ANY file within the backup will be overwritten with the backup copy.

Restoring a Backup from File Manager

  • Login to cPanel
  • Click File Manager
  • Tick the box for Show Hidden Files/Folders (dotfiles)
  • Select Home Directory
  • Click Go
  • In the toolbar at the top, select Upload
  • After the upload is completed, highlight/select the uploaded archive
  • In the toolbar at the top, select Extract
  • Click Extract File(s)

Note: The above is based on a compressed archive taken from the same location (eg. public_html) only and should be adjusted if you changed the backup process in anyway.

Restoring a Backup from FTP

  • Connect to your account via FTP
  • Upload the backup public_html folder you took previously